How to order
At Custom Merch we make the process of ordering custom garments as simple and straightforward as possible
Follow our simple guide and let us take care of the rest
1
SELECT YOUR GARMENT
Choose from our large range of blank garments to suit your style and budget, then pick your colour, sizes and quantity
Don’t worry if you are unsure of exactly what you want at this stage, as long as we know the garment type you need and approximate quantity we can provide an initial quote and one of our experienced team can advise as to the different options available. We work with a large range of trusted suppliers so have every price point and style covered, but if you can’t find what you are looking for just let us know and we will be happy to help.
2
FILL OUT ONE OF OUR HANDY QUOTE FORMS
Send through all your information using one of our quote forms
We have provided a few different options depending on how much information you have. Fill out our detailed form if you know exactly what products, quantities and sizes you need. Alternatively just use our quick quote form to provide the basic information we need to provide you with a quote.
3
UPLOAD YOUR ARTWORK
See our artwork guide for print file specifications
Ideally we prefer Vector files (Illustrator, EPS or PDF) as these provide the best quality for print. Again don’t worry if you are not sure about the correct file type, just send through whatever you have and one of our experienced designers will be happy to help. We offer a free basic design service and can re-draw simple logos, more complex design work is charged at our basic rate. Files upto 20mb in size can be uploaded using either our quick or detailed quote forms, for larger files please use a file transfer service such as WeTransfer.
……NOW IT’S OUR TURN
Once we have your artwork and all the information one of our team will get straight back to you
Mockup
We provide a digital mockup to show you how your order will look on your chosen garment, with colour variants if required
Fast Quote
We provide a quick and competitive quote based on the information provided. We will also advise as to options to reduce cost.
Sample
For a small charge we can provide a physical sample, either blank or printed. Samples are shipped via express post for fast approval
Print
Once you have approved the mockup and made payment we can now get your job into production. Standard times are 1-5 working days
Ship
Once printed we will check and pack your order then send with our trusted courier for quick delivery straight to your door